All information in this article is for general guidance only. For decisions regarding benefits or claims, only the insurance terms and conditions in force at the time apply. In case of doubt, the terms and conditions always take precedence.
With follow-up leasing, you can lease your current company bike for another 24 months after the lease contract expires (36 months).
All general information about follow-up leasing can be found here: Follow-up Leasing – General Information
All example images and data shown in this step-by-step guide are for illustration purposes only and may differ from your actual details (e.g., the takeover price).
1. Apply for follow-up leasing in the portal - step-by-step guide:
Step 1: Open contract
👉 Log in to the Bikeleasing Portal.
👉 Open the contract with the status Expiring by double-clicking.
Step 2: Start decision at lease end
👉 Click the button: Lease End Decision in the opened contract.
Step 3: Select follow-up leasing
👉 Choose the option: Follow-up Leasing – I want to lease the bike again for another 24 months at a discounted rate at the end of the lease term.
ℹ️ On this page, you will see a comparison between direct purchase and an additional 24 months of leasing.
ℹ️ In the section More details on calculation, you can view further information about the price calculation. There you will also find an example comparing follow-up leasing with a direct takeover of the bike.
👉 If you want to continue using your bike in follow-up leasing, click Next.
ℹ️ Note: The prices shown in the example image are for illustration purposes only and may differ from the actual price.
❌ No follow-up leasing option visible? → Please check our 🚲 FAQ/Additional Notes at the end of the article.
Step 4: Request follow-up leasing application
👉 Click on Submit.
ℹ️ This requests a non-binding follow-up leasing offer.
ℹ️ We will then create a new follow-up leasing request and make it available in your Bikeleasing Portal. Once the request is available, you will receive an email from us.
2. Final approval of the follow-up leasing request in the portal
- There you will find the follow-up leasing request with the status Employee signature required.
👉 Open the follow-up leasing request, check the details, and then approve the request.
-
Don't remember how approval works?
→ Here is the guide: Approval of the lease contract by the employee
❌ Changed your mind about follow-up leasing? - Reject the follow-up leasing request before approval in the portal and then enter your desired decision for your expiring contract.
For more information → Please check our 🚲 FAQ/Additional Notes at the end of the article.
Step 6. Approval by the employer
👉 After your approval, the follow-up leasing request is automatically forwarded to your employer.
|
ℹ️ You can tell if the follow-up leasing request is with your employer by the status:
❌ Status does not change? → Please check our 🚲 FAQ/Additional Notes at the end of the article. |
Your employer doesn’t remember how approval works?
→ Here is the guide: Approval of the lease contract by the employer
👉 After your employer has approved the follow-up leasing request, it will be displayed with the status Bike handover required.
✅ Done!
The status Bike handover required is only a technical intermediate status and will automatically change to Active after activation.
You do not need to take any further action and can then use your company bike for another 24 months under the conditions of follow-up leasing.
🚲 FAQ/Additional Notes |
I don’t see a contract with the status Expiring
If no contract with the status Expiring is visible, your contract may not yet have been updated in the system.
Please make sure
- that you are logged in with the correct Bikeleasing user ID.
- that you are logged in with the role Employee.
- Please check if you have already received a takeover offer by email.
- If you have already received a takeover offer but the contract is not yet shown as Expiring in the portal, please contact our support.
- If you have not received a takeover offer and your lease contract is ending soon, please also contact our support.
I don’t see any contract in the portal. What can I do?
If no contract is visible in your portal, please first check
- whether you are logged in with the correct Bikeleasing user ID.
- whether you are logged in with the role Employee.
If contracts are still not visible, please contact our support. It helps if you provide us with your Bikeleasing user ID.
What is the difference between follow-up leasing and subsequent leasing?
With follow-up leasing, the bike from your current expiring lease contract is leased for another 24 months under new conditions. So you continue to use the same bike.
With subsequent leasing, a new lease contract is concluded for a new bike. For this, the Bikeleasing partner dealer submits a new lease request via your personal Bikeleasing user ID. The lease request must then be approved by you and your employer as usual.
The button Lease End Decision is not displayed
The button Lease End Decision is only shown if your contract has the status Expiring.
Please also check
- that you are logged in with the correct Bikeleasing user ID,
- that you are logged in with the role Employee,
- that you have selected the correct contract.
If your contract is already marked as Expiring and the button is still not displayed, please contact us via our support.
I have not received any email informing me that a follow-up leasing application is available in the portal.
Please check:
- Did you click on Submit?
- Did you complete all steps?
- Is the email in your spam folder?
- Is there a new follow-up leasing request available in the portal even without an email?
If you cannot find a confirmation email, please start entering your decision again via the Bikeleasing Portal.
If this does not work or errors continue to occur, please contact us via our support.
You have decided against follow-up leasing?
Reject the follow-up leasing request before approval in the portal. Then open the original contract with the status Expiring and inform us of your decision regarding the lease end there.
Don’t remember how to register a return or takeover?
→ Here are the guides:
I want to take over my company bike at the end of the lease
I want to return my company bike at the end of the lease
Can my employer reject the follow-up leasing?
Yes.
- As with a regular lease contract, the follow-up leasing must also be approved by your employer.
- Without your employer’s approval, the follow-up leasing cannot be activated. If the approval is not given in time by the lease end, the follow-up leasing request will be canceled.
After cancellation of the follow-up leasing request, you can only choose between direct takeover and returning the bike in your expiring lease contract in the portal.
Why am I not shown any follow-up leasing option?
The availability of follow-up leasing depends on various conditions.
- Detailed information about follow-up leasing can be found here: Follow-up Leasing – General Information
If the option is not displayed, this does not automatically mean that follow-up leasing is excluded for your contract. The available options are provided in the portal depending on the respective contract data.
Can I apply for follow-up leasing before the lease ends?
Follow-up leasing can only be applied for when the corresponding option is displayed as part of the lease end decision in the Bikeleasing Portal.
- We usually make the option for follow-up leasing available about three months before the end of the lease term.
Please note that follow-up leasing can only be applied for until the end of your current lease contract (36 months). After the lease ends, an application is no longer possible.
When will the option Follow-up Leasing be shown?
If follow-up leasing is available for your contract, the option will be displayed as part of the lease end decision in the Bikeleasing Portal.
Can I change my approval decision afterward?
As long as you have not yet approved the follow-up leasing request, you can change your decision. Simply reject the follow-up leasing request in the portal and then enter your desired decision for your expiring contract.
If the request has already been forwarded to your employer, only your employer can reject the follow-up leasing request.
The status after my approval as an employee does not change. What can I do?
Please first check whether you have completed the approval fully.
This includes:
- Entering the location
- Your signature
- The final submission of the approval
Only when all required steps have been completed will the follow-up leasing request be forwarded to your employer and the status changed to Employer approval required.
If the status Employee signature required is still displayed, the approval may not be fully completed yet. Open the request again and check if all required information has been provided.
What does follow-up leasing cost?
The individual price will be shown to you in your personal follow-up leasing request after you have requested follow-up leasing via the portal.
My employer currently covers insurance services or pays an employer subsidy. Can this be adjusted with follow-up leasing?
Yes.
- The cost distribution between employee and employer can be adjusted for follow-up leasing.
- Changes, for example to an employer subsidy, can only be considered if they are communicated in writing (e.g., by email) by your employer.
Please note, however, that existing insurance services and service packages cannot be added or removed.
Why is the status Bike handover required displayed?
The status Bike handover required is a technical intermediate status in follow-up leasing after your employer’s approval.
- You do not need to take any action.
After activation of the follow-up leasing, this status automatically changes to Active.
I requested follow-up leasing but don’t yet see a new request in the portal. What can I do?
The follow-up leasing request is not created immediately.
- Provision can take up to 30 minutes after the request.
Once the request is available, you will receive an email from us. Please also check your spam folder and ensure your email address is correctly stored in the portal.
How long does employer approval take?
The duration of approval depends on your employer’s internal processes and can therefore vary.
Once you have approved the follow-up leasing request, it is automatically forwarded to your employer for approval.
Can I see the status of my follow-up leasing request in the portal?
Yes.
You can view the current processing status anytime in the Bikeleasing Portal.
The following statuses are relevant:
- Employee signature required = Your approval is still missing.
- Employer approval required = The request has been sent to your employer. Approval from your employer is still pending.
- Bike handover required = The request has been approved by your employer. The follow-up leasing will be automatically activated after the regular end of your current lease contract.
How do I know that my employer’s approval is complete?
After approval by your employer, the follow-up leasing request is displayed in the portal with the status Bike handover required.
In follow-up leasing, this display is only a technical intermediate status. You do not need to take any further action.
What can I do if my employer’s approval takes a long time?
After you have approved the follow-up leasing request, it is automatically forwarded to your employer.
If approval takes longer, please contact the responsible person in your company directly to inquire about the current processing status.
Translation Note: This article has been translated using automatic translation software to provide the reader with a basic understanding of the content. Despite reasonable efforts to provide an accurate translation, we cannot guarantee its accuracy.
If there are any questions regarding the accuracy of the information in the translated article, please refer to the German version of the article, which is the official version.