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Submit a Request

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Chat

Our Chatbot answers common questions around the clock. You can reach him directly in the Bikeleasing portal, on our website or via WhatsApp.


Phone Support

Main Number
+49 55 71 / 30 26 - 0
Mon–Sat, 8:00 AM–6:00 PM

Departments (direct dial)

Radversicherung
+49 55 71 / 30 26 - 200
For bike damage claims or questions about your bike insurance.
Arbeitgeber-Ausfallversicherung
+49 55 71 / 30 26 - 205
For questions about coverage in case of termination, illness or parental leave.
Ablöse
+49 55 71 / 30 26 - 209
If you'd like to buy out or take over your leased bike early.
Händler-Support
+49 55 71 / 30 26 - 118
For bike dealers with questions about orders, processing or pickup.