This article describes the employer process. For the employee login, please click here.
Login issues with the Bikeleasing portal can have various causes, such as incorrect login credentials or technical settings.
This article shows you the most common reasons and the appropriate steps so you can log in again.
1) Check your login credentials
- Use your Bikeleasing User ID in the top field and the associated password in the bottom field.
- The Bikeleasing User ID is 8 characters long with a hyphen in the middle: XXXX-XXXX
- Please always write the letters in your User ID in UPPERCASE.
- Make sure not to include any spaces when copying – or type your User ID manually.
For first-time login, please note:
- User ID from the first email: "Login Data 1/2"
- Password from the second email: "Login Data 2/2"
- You will then need to set your own password.
2) Forgot your password?
If you have forgotten your password, please follow the instructions in the following article: Forgot password – Resetting your password in the Bikeleasing portal
3) Fix technical issues (browser & settings)
-
Accept cookies (bottom left): This is required to use the portal.
- Update your browser to the latest version.
- Clear your cache and try again.
- If problems persist: use a different browser or a different device.
4) Portal not loading or freezing?
- Please check your internet connection.
- If there is a portal outage on our side, Bikeleasing will inform users directly on the website. Please check www.bikeleasing.de for updates.
Translation Note: This article has been translated using automatic translation software to provide the reader with a basic understanding of the content. Despite reasonable efforts to provide an accurate translation, we cannot guarantee its accuracy.
If there are any questions regarding the accuracy of the information in the translated article, please refer to the German version of the article, which is the official version.